Privacy Policy

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Effective Date: 1 December 2024

At Hardley Portraits, we are committed to protecting your privacy and personal data. This policy outlines how we collect, use, store, and protect the information you provide.

We collect:

• Full name, email, and contact number
• Booking details and communication records
• Images captured during sessions
• Website analytics and cookie data

We use your data to:

• Manage bookings and deliver photography services
• Send appointment reminders and updates
• Provide promotional offers (if you opt in)
• Improve our website and service delivery

We process your data based on:

• Consent (e.g., marketing emails)
• Contractual necessity (e.g., delivering your ordered services)
• Legitimate interest (e.g., improving customer experience)
• Legal obligations (e.g., maintaining records)

We do not sell or share your data with third parties for marketing. We may share it with:

• Secure cloud storage providers
• Payment processors and booking systems
• Professional printing labs (for delivering printed products)

All third parties are GDPR-compliant.

We ensure:

• SSL encryption on our website
• Secure, cloud-based storage systems
• Limited internal access to sensitive data
• Regular data audits and backups

We use cookies to:

• Track website traffic
• Improve site functionality
• Analyse visitor behaviour

You can manage or disable cookies anytime in your browser settings.

You have the right to:

• Access and correct your data
• Request data deletion
• Withdraw consent for marketing
• File a complaint with the Information Commissioner’s Office (ICO)

We retain:

• Booking and client data for 6 years
• Image files for up to 24 months unless requested otherwise
• Marketing data until you unsubscribe

We may update this policy periodically. The latest version will always be available on our website with the effective date displayed.

For privacy questions, please contact:

Stephen Hadley
📧 stephen@hardleyportraits.co.uk
📍 41 Muncaster Road, Ashford, Middlesex, TW15 2HL

 Phone: 07446 180123